Terms of Service

Effective date: June 30, 2026

These Terms of Service ("Terms") govern your use of the CREATIVxBI website and the consulting and research services we provide. CREATIVxBI is a brand of Drupefruit LLC. In these Terms, "we," "us," and "CREATIVxBI" mean Drupefruit LLC, and "you" means the client or website visitor.

1. Agreement

By using our website, engaging our services, or paying an invoice or payment link, you agree to these Terms. If you are agreeing on behalf of a company, you represent that you have authority to bind that company. If you do not agree, do not use the site or engage our services.

2. Who we are

Drupefruit LLC, doing business as CREATIVxBI, provides AI operational consulting, website and market-readiness audits, business-intelligence deliverables, and buyer-side research built from public regulatory data. Contact: support@creativxbi.com, Drupefruit LLC, 2108 N St #14738, Sacramento, CA 95816, United States.

3. Services and scope

We provide professional services on a per-engagement basis. The specific scope, deliverables, and fee for each engagement are described in a proposal, statement of work, order, or invoice ("Engagement Terms"). Where Engagement Terms conflict with these Terms, the Engagement Terms control for that engagement.

Unless expressly agreed in writing, our services are advisory and informational. We deliver research, analysis, audits, and recommendations. We do not make decisions for you, and we do not act as your agent, broker, or representative with third parties.

4. Fees and payment

• Fixed fee. Our engagements are priced as a fixed fee stated in the Engagement Terms. We do not charge success fees, finder fees, commissions, or per-deal fees of any kind.
• Billing. Fees are billed by invoice or payment link and are payable in U.S. dollars through our payment processor, Stripe. Unless the Engagement Terms state otherwise, fees are due on receipt.
• Optional subscriptions. Where an engagement includes an optional recurring data refresh, it is billed in advance for the stated period. You may decline renewal before the next period begins.
• Taxes. Fees are exclusive of any applicable taxes, which are your responsibility where they apply.
• Late or failed payment. We may pause or suspend work and delivery on overdue accounts.

5. Refunds

Because our deliverables are custom professional work product, fees are generally non-refundable once work has begun or a deliverable has been provided. If you believe there is an error or a problem with a deliverable, contact us and we will work in good faith to resolve it. Any refund is at our discretion and is limited to fees actually paid for the affected deliverable.

6. Deliverables and intellectual property

On full payment for an engagement, you receive a license to use the deliverables produced specifically for you, for your own internal business purposes. We retain ownership of our methodologies, scoring rubrics, templates, software, tools, and general know-how, including any improvements developed during your engagement. Nothing in these Terms transfers ownership of our underlying methods or tools to you.

You may not resell, redistribute, or publish our deliverables as a standalone product, or represent our methodology as your own.

7. Disclaimers

Please read this section carefully.

• Informational, not advice. Our deliverables are for informational and business purposes. They are not investment, legal, tax, or accounting advice, and not a recommendation, offer, or solicitation of any kind. Consult your own qualified professionals before acting.
• Third-party and public data. Where a deliverable draws on third-party or public data, that data originates with others. We present and analyze it in good faith but do not warrant its accuracy, completeness, or currency.
• Fixed fee, no commissions. We are engaged for fixed-fee work product. We are not your agent, broker, or intermediary. We do not solicit, negotiate, or close transactions on your behalf, and we receive no commission, success fee, or transaction-based compensation.
• Your due diligence. You are responsible for independently verifying any information and for your own decisions, communications, and transactions.

Some engagements are governed by additional terms specific to that work, set out in the applicable Engagement Terms.

8. Your responsibilities

• Provide accurate information and timely access needed for the work.
• Use deliverables lawfully, and comply with all laws that apply to your own outreach and business activities.
• Obtain any approvals or consents required on your side.

9. Confidentiality

Each party may receive non-public information from the other. Each party will use the other's confidential information only to perform under the engagement and will protect it with reasonable care. This does not apply to information that is public, independently developed, or rightfully received from another source, or where disclosure is required by law.

10. Disclaimer of warranties

Except as expressly stated in the Engagement Terms, our services, deliverables, and website are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant any particular result, ranking, outcome, or return.

11. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or business opportunities, arising out of or relating to the services, deliverables, or website, even if advised of the possibility. Our total cumulative liability for any claim relating to an engagement will not exceed the fees you actually paid to us for that engagement.

12. Indemnification

You agree to indemnify and hold harmless Drupefruit LLC and its members and personnel from claims, losses, and expenses (including reasonable legal fees) arising from your use of the deliverables, your outreach or transactions with third parties, or your breach of these Terms or applicable law.

13. Term and termination

Either party may end an engagement as provided in the Engagement Terms, or on reasonable written notice if none is stated. You remain responsible for fees for work performed and deliverables provided through the termination date. Sections that by their nature should survive (including payment, intellectual property, disclaimers, limitation of liability, indemnification, and governing law) survive termination.

14. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The state and federal courts located in California will have exclusive jurisdiction over any dispute, and you consent to venue there. Before filing any claim, the parties will attempt in good faith to resolve the dispute informally by contacting each other.

15. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the effective date above. Continued use of the site or services after a change means you accept the updated Terms. The Terms in effect when an engagement is agreed govern that engagement.

16. Contact

Questions about these Terms? Email support@creativxbi.com or write to Drupefruit LLC, 2108 N St #14738, Sacramento, CA 95816, United States.